PROS: Scaling accessibility across a flagship platform

Case study details

PROS partnered with A11ySolutions to make their flagship platform accessible across their broader digital presence. The engagement spanned multiple phases—from initial assessment and audit to remediation support, design review, and ongoing guidance—so accessibility improvements could hold up at scale.

Establishing a defensible baseline through phased work

We helped PROS move from "spot fixes" to a more structured approach by building a defensible view of current state, then progressing through phases that aligned with internal team capacity and release planning.

Turning findings into implementation-ready action

A11ySolutions provided clear deliverables, actionable recommendations, and hands-on guidance in close coordination with PROS's design and development teams—so remediation could be implemented without disrupting brand identity or user flow.

Ongoing support to reduce churn and keep shipping

With ongoing support, PROS could maintain momentum as the platform evolved—reinforcing accessible patterns, addressing new issues as they appeared, and improving consistency over time against WCAG expectations.

"I have been working with A11ySolutions for over four years… Their expertise in both functional and accessibility testing is unparalleled… What truly sets A11ySolutions apart is their reliability… Their responsiveness, professionalism, and deep understanding… have made a significant impact on our projects."